Services

Support for products we built

The product is live. Now the useful evidence starts.

After launch, we can keep improving the AI products we know. Real usage gives us better examples, sharper priorities, and a clear reason for every change.

This service is for existing Adamant clients. Products built by another team begin with a separate assessment.

Ongoing AI product monitoring, tuning, maintenance, and improvements

What happens after release

A simple path from launch to focused iteration

  1. 01

    Launch

    The agreed product reaches its first real users.

  2. 02

    Stabilize

    We fix defects tied to the delivered scope during the included four-week period.

  3. 03

    Learn

    User feedback, output examples, analytics, and logs reveal what matters next.

  4. 04

    Improve

    We tune the AI, remove workflow friction, and release focused changes.

A defined job

Support stays useful when the boundaries stay clear

AI quality

Review output examples, then tune prompts, retrieval, model choices, tools, structure, and fallback behavior.

Product reliability

Diagnose failures across application logic, data, infrastructure, permissions, integrations, and scheduled work.

Focused improvements

Release small UX, reporting, admin, and workflow changes without turning support into an undefined new product build.

Product evolution, not a maintenance metric

Leelou AI changed as people used it

Across roughly 18 months and two major versions, the coaching product developed into a multilingual text and voice experience with memory, accountability, HR reporting, and guardrails.

The project shows why staying close to a product matters. It is not a claim that ongoing support alone caused its user outcomes.

Agree the cadence around the product

Priorities, availability, response expectations, and release rhythm are defined for the engagement. Larger product areas are scoped separately so ownership stays clear.

What is included after the initial build?

Every build includes four weeks of bug fixing for defects tied to the delivered scope. Ongoing tuning, maintenance, and new improvements are agreed separately.

Do you maintain products built by another team?

Not through the standard ongoing service. An outside product first needs a separate assessment so we can understand the foundation, risks, and appropriate route forward.