Updated

Leelou AI Coach for TNM Coaching

We translated TNM's coaching methodology into a product with structured sessions, memory, voice, text, multiple languages, accountability, and privacy-aware reporting.

AI coaching productCoaching / Training
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Leelou AI coaching conversation displayed on a laptop

Watch Leelou voice coaching in action

See how a user starts a Leelou session, switches into voice mode, and continues a live coaching conversation.

95%

of onboarded regular users completed at least one session

45%

average package completion among onboarded regular users

13 min

average session length shown in the analytics

The Starting Point

TNM had around 25 years of coaching expertise and a proprietary methodology, but no AI product that could carry that knowledge into a new format. Off-the-shelf conversational tools could produce answers, but they could not represent the way TNM wanted coaching to feel or behave.

Human Methodology, Not Generic Chat

The product had to guide reflection without turning into an advice engine. It also needed continuity across sessions, useful reporting, and clear boundaries when a conversation moved beyond coaching.

Methodology fidelity

The AI needed to reflect TNM's coaching techniques and quality standards.

A coaching posture

The product should nudge users toward their own thinking instead of supplying direct answers.

Responsible boundaries

The system needed to recognize situations that required professional care outside the coaching product.

Our Role

We learned the methodology with TNM, translated it into product behavior, built the conversational experience and surrounding platform, and refined it through repeated testing with TNM coaches.

Learn the domain

We listened to TNM's coaches and turned their techniques and quality standards into product requirements.

Design the AI behavior

We shaped how Leelou asks, remembers, nudges, and maintains the boundary between coaching and direct advice.

Iterate toward quality

We continued testing with TNM coaches rather than treating the first conversational demo as the finished product.

Leelou member home screen with coaching package and start-session controls
The member home screen keeps package status, session length, and the next action visible before coaching begins.

The Product Behind the Conversation

Leelou combines a methodology-led coaching workflow with the surrounding product capabilities needed for ongoing individual and organizational use.

Leelou AI coaching conversation displayed on a laptop

Methodology-led coaching

Structured sessions reflect TNM's coaching standards without turning the coach into an advice engine.

Leelou member home screen with coaching package and start-session controls

Text and voice sessions

Users can move between text and voice while Leelou keeps the session context and coaching posture intact.

Privacy-aware reporting

Organizations see useful aggregate engagement signals without exposing private coaching conversations.

Iteration with domain experts

Repeated coach-led testing helped move the product beyond the first conversational demo.

What the Product Had to Solve

A useful coaching product needed more than a fluent conversation. It had to preserve its coaching posture, carry context forward, support different ways of interacting, and protect private conversations.

Consistent coaching posture

Leelou needed to encourage reflection without slipping into direct advice.

Continuity across sessions

Relevant context had to carry forward so each session could build on the last and support accountability.

Flexible interaction

Voice, text, and supported languages needed to feel like one coherent coaching experience.

Privacy-aware insight

Organizations needed useful engagement signals without access to private coaching conversations.

The Product Around the Conversation

Leelou combines the coaching workflow with the product capabilities required for continued individual and organizational use.

Text, voice, and multiple languages

Users can engage with the coaching experience through different interaction modes and supported languages.

Memory and accountability

Session continuity and SMS or email follow-up help users carry their thinking forward.

Privacy-aware HR reporting

Organizational reporting is designed around useful aggregate signals rather than exposing private coaching content.

Conversation boundaries

Guardrails intervene when the discussion moves outside the intended coaching context.

The Outcome

Leelou AI became a working coaching product. Among onboarded regular users, 95% completed at least one session, average package completion was 45%, and the analytics showed a 13-minute average session length. Retained-user counts are not lifetime reach because inactive users and sessions may be deleted under TNM's GDPR retention process.

What This Proves

Productizing expertise requires more than prompting a model. The team building the product has to learn the domain, translate judgment into behavior, test with experts, and keep refining until the experience reflects the standard behind it.

Can your expertise become an AI product?

We can help translate a serious methodology into product behavior, workflows, guardrails, and a complete user experience.

Product walkthrough

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Leelou member home screen with coaching package and start-session controls
Leelou AI coaching conversation displayed on a laptop
Earlier Leelou analytics interface displayed on a laptop
Earlier view
01

The member home screen keeps package status, session length, and the next action visible before coaching begins.

Client video testimonial

Zoran Todorovic, Senior Partner, TNM Coaching shares their experience working with Adamant Code.

Turning Human Complexity Into an AI Coach

Zoran Todorovic, Senior Partner, TNM Coaching

What TNM Says

TNM on the work required to translate human coaching into a usable AI product.

“You didn't just build features. You listened. The challenge was not only developing technology, but translating the human complexity of coaching into something usable.”

Zoran Todorovic TNM Coaching headshot
Zoran
TNM Coaching

What is your team working around every day?

Bring one manual process, disconnected workflow or software problem. We’ll discuss what needs to work differently, the constraints involved and a sensible next step.

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