AI quality where relevant
Review output examples, then tune prompts, retrieval, model choices, tools, structure, and fallback behavior.
Services
Support for products we built
Keep improving the software your business relies on
We help existing clients address reliability issues and improve the software already in use. Real feedback, operational needs and agreed priorities guide each change, with support and ongoing work scoped clearly.
This service is for existing Adamant clients. Products built by another team begin with a separate assessment.
What happens after release
A simple path from launch to focused iteration
- 01
Launch
The agreed product reaches its first real users.
- 02
Stabilize
We address defects tied to the delivered scope within the support terms agreed for the build.
- 03
Learn
User feedback, output examples, analytics, and logs reveal what matters next.
- 04
Improve
We remove workflow friction, improve reliability and tune AI where relevant.
A defined job
Support stays useful when the boundaries stay clear
Product reliability
Diagnose failures across application logic, data, infrastructure, permissions, integrations, and scheduled work.
Focused improvements
Release small UX, reporting, admin, and workflow changes without turning support into an undefined new product build.
Product evolution, not a maintenance metric
Leelou AI changed as people used it
Through ongoing testing with TNM's coaches, the product developed into a multilingual text and voice experience with memory, accountability, HR reporting, and guardrails.
The project shows why staying close to a product matters. It is not a claim that ongoing support alone caused its user outcomes.
Product evolution
Leelou AI
RELEASE 01
Focused coaching chat
- Text conversations
- Core coaching flows
- First-user feedback
RELEASE 02
Connected voice experience
- Multilingual text and voice
- Memory and accountability
- HR reporting and guardrails
Each improvement followed evidence from real product use.
Agree the cadence around the product
Priorities, availability, response expectations, and release rhythm are defined for the engagement. Larger product areas are scoped separately so ownership stays clear.
What is included after the initial build?
Every build includes a 30-day bug-fixing period after completion, covered by us. Ongoing maintenance, AI tuning, and new improvements are scoped separately.
Do you maintain products built by another team?
Not through the standard ongoing service. An outside product first needs a separate assessment so we can understand the foundation, risks, and appropriate route forward.